RAMA, ON, Nov. 10, 2016 /CNW/ - Casino Rama Resort became aware that it has been the victim of a cyberattack that resulted in the theft of (past and present) customer, employee and vendor information by an anonymous threat agent.

Casino Rama Resort is working with the Ontario Provincial Police (OPP), the Royal Canadian Mounted Police (RCMP), the Ontario Lottery and Gaming Corporation (OLG) and the Alcohol and Gaming Commission of Ontario (AGCO), and has alerted the Office of the Privacy Commissioner of Canada (OPC) and the Information and Privacy Commissioner of Ontario (IPC).

"Data security is a top priority for Casino Rama Resort, and we take our responsibility to protect our customers', employees' and vendors' personal information very seriously," said John Drake, President and CEO, Casino Rama Resort.

The hacker claims to have accessed information that includes Casino Rama Resort IT information, financial reports respecting the hotel and casino, security incident reports, Casino Rama Resort email, patron credit inquiries, collection and debt information, vendor information and contracts and employee information including performance reviews, payroll data, terminations, social insurance numbers and dates of birth. The hacker claims that employee information dates from 2004 to 2016, and some of the other categories of information taken date back to 2007.

"Casino Rama Resort deeply regrets this situation and recognizes the seriousness of this issue. Our teams have been working around the clock with cyber security experts," stated Drake.  "We appreciate the understanding of our customers, employees and stakeholders as we continue to investigate."

As a precaution, Casino Rama Resort is advising customers, employees and vendors to monitor and verify all bank accounts, credit card and other financial transaction statements and report any suspicious activity to the appropriate financial institution. General tips and resources for protecting against identity theft and fraud are available on the OPC website, at:  https://www.priv.gc.ca/resource/topic-sujet/itf-vif/index_e.asp and the IPC website, at https://www.ipc.on.ca/wp-content/uploads/Resources/id-theft-e.pdf.

There is no indication that the hacker continues to have access to the system. It is possible, however, that the hacker will publish information that was stolen. Casino Rama Resort's internal teams have been working with cyber security experts to neutralize the issue and provide further safeguards to the system since becoming aware of the situation on November 4th, 2016.

Information updates will be available on the Casino Rama Resort website (www.casinorama.com/datainquiry) for those who wish additional information.


Celebrating 20 successful years, Casino Rama Resort is Ontario's only First Nations resort casino and has earned a reputation for presenting exclusive world-class sporting, entertainment & television events. The Casino offers a complete entertainment experience with over 2,500 slot machines, more than 110 gaming tables, 8 unique restaurants, a world-class 5,000 seat Entertainment Centre, and a 300-room all-suite, full-service hotel, featuring spa and health club facilities. Through the Casino Rama Cares program, we are dedicated to continuing our rich history of community support by being an outstanding corporate neighbour; providing year-round assistance through a combination of charitable giving and employee volunteerism. Casino Rama Resort is operated by Penn National Gaming, Inc.

PlaySmart. Know your limit, play within it!

For media requiring more information, please contact:
Jenna Hunter
Director of Public Relations
Casino Rama Resort
705 329 5179 | c. 705 323 0092

President and CEO Statement
Casino Rama Resort data breach

The Ontario Lottery and Gaming Corporation (OLG) is working with its operator after a site-specific cyberattack at Casino Rama. 

The hackers accessed Casino Rama's internal computer systems resulting in the theft of customer, employee and vendor information. 

This cyberattack is contained to the Casino Rama site, as its computer systems are not linked to OLG or other casino gaming facilities in Ontario. 

We continue to work with Casino Rama, the gaming regulator, and law enforcement to ensure that all necessary steps are being taken to investigate, and contain the incident. 

OLG is working to ensure that those affected get the assistance they need under these difficult circumstances. 

Customers, employees and stakeholders are being notified, and measures have been put in place to provide up-to-date information and support.       

Stephen Rigby
President and CEO, OLG

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